The Direct Support Professional /Rehab Tech. I is a key associate at Hope Network whose primary responsibilities include: the provision of intervention techniques and support to the person served by Hope Network in a clinical program, transitional and/or long term residential setting, day program or vocational setting. The DSP/Rehab Tech I will provide the appropriate intervention, level of support and/or supervision to support the person’s served goals, ensure their optimal health and safety and assist them to become integrated into his/her community or the least restrictive environment. Support and/or assistance may be required in the areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management and community integration that is consistent with the mission, vision and values of Hope Network.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.Regular and predictable attendance is an essential requirement of this position.
2.Demonstrate professional behavior that is consistent with Hope Network’s culture, mission, values, policies and procedures. (review and sign acknowledgment form in Employee Handbook - 3.1 Behavioral Expectations and Commitments and 3.2 Customer Service Expectations - Hope Network Employee Handbook)
3.Demonstrates an awareness of and responds to signs of abuse, neglect or exploitation and follows procedures to protect a consumer from such harm and possesses knowledge of and can successfully implement Hope Network Safety Plans and Procedures to ensure the safety of the person served at all times, including emergency situations.
4.Knowledgable of and successfully implements a Person Centered Approach for each person served.
5.Recognizes communication as a core function of support and uses person first language and effective communication skills to establish a collaborative therapeutic relationship with the person served and professional relationships with the person’s served social support network and any external stakeholders.
6.Promotes the health and wellness of each person served in the areas of physical, spiritual, emotional, and social well-being, including, but not limited to: nutrition, medication administration, basic first aid/emergency response, leisure time management, access to recreation activities of interest, meeting spiritual needs and social relationships.
7.Understands the formal and informal assessment practices in order to respond to the medical, behavioral, leisure and/or care needs, desires and interests of the person served. Assists with information gathering related to the person’s served outcome measures and reports any medical, behavioral, social or cognitive concerns to the appropriate team member.
8.Collaborates with the person served and their treatment team, if applicable, to match specific physical/cognitive and/or behavioral supports and interventions to the unique ADL needs of the person served (i.e. hygiene, toileting, feeding, mobility, money management, use of adaptive equipment, etc.)
9.Demonstrates knowledge of and skill in the implementation of specialized plans and techniques as indicated by the need of the person served or directed by a medical, behavioral or clinical team member.
10.Knowledgable of crisis prevention, intervention and resolution techniques and is able to demonstrate and match techniques to particular circumstances (i.e. SAMA, Mandt, CPI, de-escalation techniques, etc.)
11.Documents routine and any unexpected/unusual incidents, related to the care of the person served, by following the procedures/requirements as directed by the appropriate Hope Network Service Line (i.e. daily communication logs, Accuflo, Medication Administration Record (MAR), required eCare documentation, outcome data sheets, incident reports, resident fund ledgers, behavioral tracking sheets, etc.)
12.Knowledgeable about or demonstrates skill in resourcefulness to assist the person served in identifying and then accessing any formal and/or informal supports of interest that are available in his or her community (recreation, social, spiritual, academic, vocational, etc).
13.Demonstrates an understanding of the diverse challenges facing the person served (e.g., human rights, legal, administrative and financial) and acts as an informal advocate, if necessary. The DSP/Rehab Tech. I also supports the person served in leading a self-determining life by providing opportunities to build self-esteem and confidence, make informed decisions and advocate on his or her own behalf, if able.
14.Recognizes, respects, and values the role of family and social relationships as being an essential component of the quality of life and community living success for the person served. The DSP/Rehab Tech. assists the individual to build on his/her strengths in social relationships with family, fellow residents, fellow day program participants, co-workers and/or community members.
15.Perform tasks necessary to the efficient operation of the facility, as assigned. This includes, but is not limited to: maintaining the cleanliness of the home/program, laundry, meal preparation, consumer room cleaning, ice/snow removal, and managing the assigned work areas and reporting facility repair needs.
16.If applicable, demostrates knowledgable about the educational and career and related concerns of the person served and is able to identify the resources and support necessary to assist the person served to reach his or her personal goals.
17.Actively participates in staff meetings, trainings, new staff orientation and team building when requested.
18.Provide person served transportation, if applicable, and reports any vehicle issues/concerns.
Educational / Talent Requirements:
1.Must have a high school diploma or GED.
2.Must have a valid State of Michigan driver’s license, and reliable transportation, and successfully complete all background and training requirements.
3.Must be able to become certified in CPR/First Aid.
4.Must be able to work scheduled shifts, including weekends.
5.Must be able to lift 50 lbs non-stationary weight. Ability to bend, twist, stoop, pivot and kneel while bearing weight of persons served. Using proper lifting techniques, possesses the ability to safely transfer persons served. Ability to stand a majority of shift or remain awake when working third shift.
6.Ability to demonstrate empathy for person’s served; being sympathetic to their needs and understanding when needed.
7.Ability to demonstrate attention to detail when interacting with consumers, passing medications and completing documentation.
8.Demonstrates critical thinking/problem solving skills; responding to medical and behavioral issues in a respectful manner or that is consistent with treatment plans.
9.Ability to take initiative and action to respond, resolve, and report or follow-up regarding service/treatment concerns, outstanding issues with family or guardians that is consistent with organizational standards and expectations.
10.Ability to work as part of a diverse team; demonstrating respect for cultural differences. Can accept instructions from co-workers and provide direction when required, understanding that the intent is to assure the needs of people served are met.
Work Experience Requirements:
1.Must possess basic computer skills.