The Clinical Supervisor Children’s Residential Services is a key associate at Hope Network whose primary responsibilities include: Responsible for the oversight and coordination of all clinical services provided at Children’s Residential programs. Responsible for the supervision of all DART clinical staff. Coordinate services necessary to meet child’s needs, emphasizing, promoting, and educating all staff on evidenced based practices founded in the philosophies of Trauma Informed Care and Gentle Teaching. Provide clinical and program consultation to the multi-disciplinary team (MDT). Ensure compliance with agency standards for all clinical documentation and treatment planning as well as documentation standards set forth by external funders and contractors, including Michigan Department of Health and Human Services and Michigan Community Mental Health.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management.
1. Regular and predictable attendance is an essential requirement of this position.
2. Multi-Disciplinary Team/Administrative:
a. Collaborate with treatment team members (internal & external) regarding child’s progress through interdisciplinary team meetings, PCP meetings, medication review, and informal discussions.
b. Oversee and ensure, in conjunction with Director of Children’s Residential Services, that relationships with external treatment providers and any other external providers are maintained in a healthy and productive manner; address any elevated concerns regarding external providers in a manner that will preserve a healthy working relationship in the best interest of the children being served.
c. Participate regularly in department and staff meetings, and serve on program or organizational committees as time and workload permits.
d. Participate in committees, task forces, and other related meetings and activities as assigned by Director.
e. Oversee the coordination of child referrals, intakes, and discharges.
f. Facilitate regular clinical team meetings and other treatment-based meetings as assigned or needed.
g. Participate in program design and implementation of services.
a. Supervise all clinical staff.
b. Meet with all supervisees no less than once per month for employee supervision. Perform yearly evaluations on all supervisees in a timely manner.
c. Address supervisory and disciplinary concerns.Complete necessary disciplines promptly regarding any supervisees. Provide feedback to supervisees in regards to their job duties and/or other program-related job expectations.
d. Hire and train any clinical staff.. Coordinate with program administration to schedule program orientation. Provide job-specific orientation. Ensure employee has all resources and/or supplies needed to complete job duties.
4. Clinical Responsibilities:
a. Provide comprehensive psychosocial assessments.
b. Coordinate and ensure child and guardian involvement in the Person Centered Planning Process (PCP) as assigned. Assure responsibility for the development of each assigned consumer’s Individual Plan of Service. Ensure that program PCP and treatment planning process is being followed by all clinical staff.
c. Audit all treatment documentation on a regular basis to ensure that treatment documentation and billing information is adequate and meets all agency and program documentation procedures and quality standards.
d. Meet with assigned caseload of children face to face for therapy as deemed necessary in their Individual Plan of Service.
e. Complete and submit Service Activity Logs (SALs) in accordance with agency policy/protocols.
f. Participate in the after-hours clinical on-call rotation; clinical on-call requirements include but are not limited to being available for any calls to approve use of physical management, the administration of PRN medications, and any other clinical questions from program staff. At times, in the event of immediate and severe safety risk, clinical on call designee may be required to come into the program to perform risk assessment and/or facilitate sending a child to the hospital for medical clearance and/or a psychiatric screening.
g. Constantly working to improve overall program clinical operations, including possible development of a case management training manual, case management clinical operational guidelines, case management clinical documentation standards, and the development and implementation of clinical outcome measurements.
h. Ensure that therapeutic services, both individual and group-based, being provided are based upon current and appropriate evidence-based practices. Ensure that treatment documentation reflects use and progress in regards to treatment modality being used.
i. Oversee program Trauma Informed Care training that is required of all program staff. Regularly review content for any updates and/or changes that are needed.
j. Promote and model a program philosophy of trauma-informed care and Gentle Teaching. Meet with program staff in an individual and/or group setting for any needed training, coaching or discussion.
Educational / Talent Requirements:
1. Master’s Degree from an accredited university or institution of higher learning in Social Work, Counseling, or Psychology. Licensed Master Social Worker (LMSW), Licensed Professional Counselor (LPC), or Limited Licensed Psychologist (LLPC) is required.
2. Analytical skills necessary to synthesize a variety of clinical and social data for appropriate diagnosis, treatment, and evaluation.
3. Interpersonal relationship skills necessary to relate to a variety of internal and external contacts in the social sphere of the consumer being served.
4. Current Michigan driver's license with acceptable driving record according to Hope Network insurance carrier definitions.
Work Experience Requirements:
1. A minimum of 3-5 years working with children with developmental disabilities and cognitive impairments is required.
2. A minimum of 3-5 years experience providing therapeutic services, using appropriate evidence-based practices, to children with significant trauma histories and complex mental health diagnoses is required.
3. Two (2) years of case management experience working with children and families in preferred.
4. Two (2) years of supervisory experience in a mental health and/or residential treatment setting is preferred; experience supervising clinical staff, both administratively and for licensure, is preferred.
5. Experience and proven effectiveness in organizational leadership is preferred.
6. A comprehensive knowledge of Trauma-Informed Care and Gentle Teaching foundational principles and experience implementing and working within these frameworks is preferred.
7. Experience, comfort, and proven effectiveness leading trainings and treatment-based discussions amongst a variety of staff, including clinical, administrative, and direct care, is preferred.
8. Experience and knowledge working within the Michigan Children’s Foster Care system as well as the Michigan Department of Health and Human Services is preferred.