The Crisis Social Worker is a key associate at Hope Network whose primary responsibilities include coordinating services necessary to meet consumer needs. Provide clinical and program consultation to direct care-providing staff. Ensure compliance with agency/contract standards and the practice model.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management.
1. Regular and predictable attendance is an essential requirement of this position.
A. Clinical Responsibilities:
1. Ensure consumer involvement in the development and implementation of treatment planning: Meet with each consumer a minimum of once daily in order to ensure thorough treatment and clear.
2. Act as a liaison coordinating services among providers and referral source.
3. Develop and maintain a list of consumers to be reviewed with funding CMH on a daily basis.
4. Conduct Continuing Stay Reviews with funding CMH daily.
5. Intervene in crisis situations, using approved methods – promoting the safety of all consumers, and providing appropriate role modeling for the direct care staff.
6. Monitor Individual Treatment Plans, goals and objectives. Ensure current treatment plans and discharge criteria meet the consumers’ presenting issues.
7. Coordinate care for all non-Kent County consumers according to the protocol established by each specific county.
8. Provide consultation to residential direct care staff regarding clinical issues/concerns/questions.
9. Conduct a minimum of one clinically focused group each day.
10. Develop and complete a 14-day treatment team meeting and assessments to establish new treatment goals.
11. Work closely with the RN and Program Manager in order to coordinate follow-up of professional recommendations including necessary support services for consumers.
12. Participate in legal proceedings including petitioning and testifying as necessary in clinical emergencies.
13. Facilitate the coordination of the resident intake/discharge and the referral process to/other facilities/programs.
14. Facilitate communication with guardians, payees, and family members with regard to resident care, financial and treatment issues.
15. Assist consumers with discharge instructions including setting up designated after-care appointments and/or treatment placements for the consumers as needed.
16. Complete all assigned paperwork in a timely manner.
17. Provide after hours on-call services as designated by HNBHS.
18. Other duties as assigned.
B. Administrative Responsibilities:
1. Participate in committees, task forces, and other related meetings and activities as assigned by supervisor.
2. Be familiar with licensing and accreditation as required by program.
3. Attend agency meetings: clinical, administration and management.
4. Network with other relevant agencies and providers.
Educational / Talent Requirements:
1. MSW is preferred from an accredited University or College.
2. MA, MS or equivalent from an accredited University or College. Major area of study should be in a relevant clinical area such as: social work, psychology, occupational therapy, rehabilitation or a directly related field.
3. Current Michigan driver's license with acceptable driving record.
Work Experience Requirements:
1. Prior case management experience in a mental health or rehabilitation setting preferred.
2. Experience working in an electronic medical record.
3. Experience working on a multi-disciplinary team.