• Vocational Production Supervisor (CBS) (001)

    Location US-MI-Cadillac
    Position Type Regular Full-Time
    Requisition ID
    Service Line
    Hope Network-Developmental and Community Services
    Hours per Week
    Department Name
    Cadillac Center
  • About Us

    Hope Network’s Developmental & Community Services (DCS) provides for individuals with cognitive and physical disabilities and represents the roots of where Hope Network began. DCS has a broad continuum of care to serve people with mental and/or developmental disabilities with a comprehensive offering of services from licensed residential housing to in-community service to day program activities to outpatient appointments.


    The Vocational Production Supervisor position title is a key associate at Hope Network whose primary responsibilities include: The overall purpose of this role is to directly supervise designated vocational staff. Responsible for providing vocational and enrichment services to individuals referred for services.  Coordinate and develop production contracts.  Responsible for continued development of vocational services. Responsible for all work projects for pay and ensuring quality standards are met. Responsible for all shipping and receiving of materials passing through designated loading docks in a safe environment. This position is responsible for efficient material receiving and record keeping as it relates to Hope Network. Responsible for case management as assigned.



    This is not intended to be an exhaustive listing of job functions.  This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee is required to follow any other instructions and to perform any other duties as assigned by management.

    1. Regular and predictable attendance is an essential requirement of this position.

    2. Hire and supervise designated staff and offer adequate orientation, education and training.  Provide staff with verbal feedback and regular and timely written performance evaluations as required by policy.

    3. Manage staffing levels based on productivity standards and volume of services. Meet billable/productivity standards established within the department.

    4. Manage timely completion of vocational reports for all areas supervised. Insure that vocational services are documented completely, concisely and at intervals required by funding sources.

    5. Participate in program development, improvement, and expansion opportunities to ensure vocational program needs of consumers are being met.
    6. Define and apply strategies of work simplification, environmental modification, task analysis and compensatory strategies with individuals.  Use ergonomically sound methods of workstation modification.

    7. Ensure coverage for vocational services/programs assigned.  Attend periodic reviews and other meetings related to consumer treatment.

    8. Responsible to meet program evaluation goals. Also includes monitoring program outcomes and ensuring high satisfaction for both program participants and referral sources.

    9. Member of the interdisciplinary team.  Models and ensures team work with other area of the treatment team.

    10. Expediently analyze and resolve logistics problems while ensuring all inbound scheduling and handling requirements are met.

    11. Ensure that receiving and material handling records are maintained on a daily basis. Audit for, track, and locate the sources of discrepancies on incoming and outgoing materials.

    12. Report to Manager any physical or environmental concerns that may impair operations, hinder normal production, or represent occupational hazards.

    13. Observe and maintain OSHA, CARF, and other required standards for shipping and receiving while maintaining an organized, clean, safe, secure, and efficient dock area.

    14. Other duties related to department services as assigned.



    Educational / Talent Requirements:
    1. Minimum Education required: Bachelor’s degree in related field.  Will consider related years of experience in lieu of degree.
    2. Excellent teamwork skills and the ability to energize and coordinate diverse teams.
    3. Strong organizational and time management skills required.
    4. Demonstrated ability to work with people with disabilities.
    5. Demonstrated ability to communicate in both verbal and written formats to meet position requirements.
    6. Ability to be self-directed.
    7. Excellent customer service skills for both internal and external customers.
    8. Class A CDL as needed/required.
    9. Skilled in electronic record keeping.


    Work Experience Requirements:
    1. 3-5 years of manufacturing experience is preferred.
    2. Previous experience working with people with disabilities.
    3. Past recording keeping and inventory experience.
    4. Demonstrated ability to be a leader and a team player.
    5. Knowledge of and familiarity with industrial and general safety procedures & implementation.
    6. Demonstrated ability to make effective and quick decisions for all people involved.
    7. Possession of a valid Michigan driver’s license and acceptable driving record according to Hope Network West Michigan policies.
    8. Obtain additional required licensing as needed.
    9. Ability to articulate and actively support the mission of the corporation to various audiences.
    10. The ability to adhere to the requirements of P.L. 104-191 (Health Insurance Portability & Accountability Act of 1996) and the standards issued thereunder by the U.S. Department of Health & Human Services, and all Hope Network and Hope Network West Michigan policies and procedures resulting there from, regarding individually identifiable health information.


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