The Director of Business / Project Analyst is a key associate at Hope Network whose primary responsibilities include: providing direction, planning, and support in the area of business contracting, financial planning, capital spending, budget planning and results analysis, internal control monitoring and ROI/pro-forma calculations for all new projects and existing troubled cost centers. The Director of Business will identify and summarize key financial and operational drivers; recommending proactive corrective strategies that are based upon summary findings. The Director of Business / Project Analyst will provide support in the budget planning process and will be responsible for identifying best business practices and policy development.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned.
1) Service Delivery
• The Director of Business / Project Analyst will assist with contract negotiations, contract reporting and monitor contract compliance that will help to support a reasonable daily rate that will help to ensure consumer needs and adequate staffing ratios can be met.
• The Director of Business / Project Analyst promotes customer service to internal and external stakeholders including but not limited to: funders, investors, landlords, vendors, employees, and government officials.
• The Director of Business / Project Analyst will assist the leadership team and/or responsible program director in the development of new programs and services including redesign of existing programs that continue to meet individual goals of the consumers we serve that allows for innovation of services while meeting financial goals.
• The Director of Business / Project Analyst will assist in the successful support of the Strategic Plan, team building, diversity goals and objectives, and assigned service line financial success.
• The Director of Business / Project Analyst is responsible to report financial concerns to the Executive Director, providing drill down reporting and analysis, including suggestions for improvement.
• The Director of Business / Project Analyst is responsible to manage service documentation relative to billable services including internal reviews, collaboration with revenue management and working with operations.
• The Director of Business / Project Analyst will assist in the accreditation process collaborating with the Senior Director of Operations, Quality and Compliance, and Talent Management.
• The Director of Business / Project Analyst will promote efficiencies and effectiveness through lean processes in supporting One Hope systems and methodologies.
• The Director of Business / Project Analyst will work alongside program managers to ensure the quality, health and safety of facilities and vehicles.
• The Director of Business / Project Analyst is responsible for the timely completion of a financial analysis (pro-forma) for current performance, new programs, grants, and real estate acquisitions. This includes but is not limited to trending, revenue activity, staff productivity, payroll hours, operation spending, capital spending, resident fund compliance, unit costing, and daily cash flow monitoring.
• The Director of Business / Project Analyst is responsible for monitoring compliance of funds management, HUD and MSHDA regulatory compliance.
• The Director of Business / Project Analyst is responsible to ensure all financial reporting, dash board reporting, and customer required reporting is current and up to date.
• The Director of Business / Project Analyst is responsible for internal review of general ledger transactions to ensure compliance with GAAP, FASB, and other regulatory requirements.
• The Director of Business / Project Analyst is responsible to assure compliance with corporate policies, procedures, and forms within the department when making recommendations as needed to ensure best business practices.
• The Director of Business / Project Analyst will support the Executive Director in these areas:
o Analysis of housing investment opportunities: Conducting detailed financial analysis to evaluate development and operating costs, ensure financial feasibility, and secure needed investment.
Evaluate opportunities for acquisition and site control to determine their ability to complete for low-income housing tax credits and other sources for essential development equity.
Forecast development costs of proposed projects.
Build trended operating cost models to evaluate the ability of the project to provide long-term quality housing, maintain adequate reserves and support permanent debt
Work with state and local housing authorities to identify opportunities to secure rental assistance subsidies aligned with Hope’s target tenant populations.
Evaluate forecasted return on Hope equity investments needed to develop proposed housing projects.
Conduct due diligence investigation on all proposed housing projects to mitigate risk by Hope and other investors, including market analysis, environmental investigation, title research, etc.
Develop and submit applications for funding that will maximize Hope’s competitiveness for scarce affordable housing equity sources, including the 9% low-income housing tax credit.
Acquire and develop additional assets as approved by the CSO and Hope Network Housing Board.
Establish energy efficiency goals and practices.
Work with Portfolio committee to look at adequacy of portfolio.
o Management of housing construction/preservation activities: Implementing projects to ensure timely development within budget and meeting all construction specifications, local requirements and Hope Network quality standards.
Coordinate with Treasury manager on financing matters, including refinance strategies for housing assets, as needed.
Manage relationships with local governments during the development process, including permitting, zoning, site plan approval, etc.
Manage relationships with local press/media regarding projects under construction
Ensure that PILOTs are in place to avoid real estate tax and control long-term operating costs.
Oversee construction and renovation of all new projects, including coordinating construction and delivery schedules.
Ensure compliance with HUD/ MSHDA/ investor requirements.
4) Staff training and development
• The Director of Business / Project Analyst will complete any training needed to improve the quality of the department or agency.
• The Director of Business / Project Analyst is responsible for the financial training and communications as it relates to the development of departmental budgets, monthly expenses, and strategies to reduce deficits and maximize growth and business opportunities. They will initiate monthly business meeting to include key management and the Executive Director in reviewing financial and service performance using metrics, dashboards, and performance data.
• The Director of Business / Project Analyst will attend and participate in leadership meetings as well as any other staff meetings as needed and required, and is expected to promote leadership through coaching and mentoring managers.
5) Regular and predictable attendance is an essential requirement of this position.
Educational / Talent Requirements:
1. Bachelor’s degree is required in a related field.
2. MBA, CPA, or CMA (certified Management Accountant) preferred.
3. Ability to work as a team player within a cross functional environment.
4. Ability to process and review financial information as it relates to budgets.
5. Ability to problem solve and offer solutions to enhance funding/revenues.
6. Strong analytical and organization skills coupled with a solid finance background.
7. High degree of proficiency with MS Office programs and other computer programs.
8. Exceptional interpersonal and presentation skills.
9. Excellent written and verbal communication skills.
Work Experience Requirements:
1. Minimum of three (3) years’ experience in financial reporting and analysis.
2. Minimum of five to ten (5 - 10) years demonstrated business experience required.
3. Previous Medicare, Medicaid, experience negotiating contracts with Community Mental Health (CMH) and other commercial funding sources. Knowledge of Solomon, ADP, and EMR’s preferred but not required.
4. Previous Supportive Housing funding experience, HUD and MSHDA funding experience.
5. Experience preparing and reviewing budgets, monitoring and reporting actual against budget and experience partnering with program directors to help them achieve their budgetary goals.
6. Experience developing budgetary leadership within a team.
7. Experience with cash flow/capital budget planning.