• Medical Assistant (034)

    Location US-MI-Grand Rapids
    Position Type Regular Part-Time
    Requisition ID
    Service Line
    Hope Network-Behavioral Health Services
    Hours per Week
    Department Name
    River Valley II
  • About Us

    Behavioral Health Services (BHS) provides a full range of services for persons with severe and persistent mental illness and/or individuals with emotional well-being needs to achieve a maximum level of independence, community integration, and satisfaction with life. Our continuum of care stretches across the state assisting persons with intensive and varying acuity needs. Whether someone needs 24 hour therapeutic supports, personal care, community living support, benefit and service brokering, brief or short-term counseling, or any of our many community services, our behavioral health team is there to serve. We do all of this because we believe every person can be more, can do more, can go further than anyone ever imagined. We help people overcome.


    The Medical Assistant is a key associate at Hope Network whose primary responsibilities include: Assisting the Nurse in the operation of the program.  This includes monitoring operation of the medication administration and direct client health care of program residents and assessment of medical needs.



    This is not intended to be an exhaustive listing of job functions.  This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee is required to follow any other instructions and to perform any other duties as assigned.

    1. Regular and predictable attendance is an essential requirement of this position.
    2. Administer, procure, monitor and evaluate client medications.
    3. Monitor and treat chronic and emergency medical conditions and illnesses within the advisement of the Nursing Staff or affiliate physicians.
    4. Act as general consultant on medical and health related issues under the direction of the Registered Nurse.
    5. Coordinates and implements infection control procedures and other quality assurance procedures to protect residents, staff, and their associates.
    6. Document medical treatment and health status in individual records for continuity of care and treatment team reference.
    7. Document physical assessments and nurse’s notes as established by nursing program guidelines.
    8. Provide leadership, support, and direction to staff to facilitate communication, problem solving, and program development as related to nursing issues.
    9. Assist in the direct supervision of residents or is aware of general whereabouts of residents (depending upon assessed level of independence).
    10. Participates in the development and implementation of individual treatment programs and nursing care plans for residents.
    a. Implement goals of clinical team for each resident, using approved program methods and instructors.
    b. Participate in team meetings as assigned.
    c. Provide observational data information for evaluation and treatment planning purposes.
    d. Communicate with supervisor and designated clinical staff regarding resident and program issues.
    e. Assist in quarterly care plan evaluations, AIMS testing, monthly assessments, and weekly nurse’s notes on residents of assigned team.
    f. Supervises and/or provides hands-on assistance in residents' activities of daily living and self-care tasks as directed by supervisor.

    Addendum for Essential Functions if Applicable for multiple departments:
    The following functions / responsibilities have been added to the Medical Assistant position:
    1. Medical Assistant working at Hope Network will complete daily medication reconciliation.
    2. Medical Assistant working at an Integrated Care Program may be required to work as a direct care worker within the program.
    3. Medical Assistant working at a Crisis Residential Program will be responsible for coordination of care as assigned by the program RN including but not limited to pharmacies, emergency departments, primary care physicians, inpatient hospitals, etc.


    Educational / Talent Requirements:
    1. Graduated from a accredited Medical Assistant Program, Certified Medical Assistant preferred.
    2. Ability to interact with staff and residents of diverse populations required
    3. Demonstrated ability to communicate in both written and verbal formats to meet position responsibilities.
    4. Ability to perform non-physical and physical interventions with clients in accordance with CMH guidelines and Behavioral Management plans in order to protect the client, other clients and self.  This requires the physical ability to appropriately restrain a client with or without assistance from co-workers
    5. Demonstrated Leadership Skills required
    6. Ability to articulate and actively support the mission of the corporation to various audiences.
    7. Current driver's license with acceptable driving record according to Hope Network corporate policy


    Work Experience Requirements:
    1. At least one year of experience working in a residential setting, preferred.
    2. At least one year of experience handling and administrating medications, preferred.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed